If you are using Windows Vista or Windows 7 or 8, make sure that both PokerTracker 4 and your poker client are configured to Run As Administrator.ĭisabling 'User Account Control' (UAC) makes things easier, but you still need to run all your poker software as administrator. Please re-install it and choose English if you are given the option. Your poker client must be installed in English (not just writing hand histories in English). Make sure your hands are being imported using Get Hands While Playing.Ĭheck the Site Configuration Guide for your site and/or try Troubleshooting PT4 Imports If the HUD is not appearing please try these steps:
Once Get Hands While Playing is running and you have a table open with hands being imported, the HUD will be shown once a complete hand has been played. You don't need to do anything to activate the HUD.